W. P. Carey School of Business
W. P. Carey School of Business

W. P. CareyDirectory

Find by:
Names (A-Z)

Elliot Rabinovich

Supply Chain Management

John G. and Barbara A. Bebbling Professor
Supply Chain Management

Co-Director Internet-edge Supply Chain Lab
Supply Chain Management

Office:BA 406
Mailing Address:
Main Campus
PO BOX 874706
Tempe, AZ 85287-4706

Phone: 480-965-5398
Fax: 480-965-8629
Email: Elliot.Rabinovich@asu.edu
Elliot Rabinovich

View Vita


Ph.D., University of Maryland, 2001; M.S., University of Maryland, 1997; B.S., School of Engineering of Antioquia, Colombia, 1992.

Biographical Sketch

Elliot Rabinovich is a Professor of Supply Chain Management and holds the John G. and Barbara A. Bebbling Professorship in Business Administration at the W. P. Carey School of Business, Arizona State University. His research focuses on the interface between end consumers and supply chain management. In particular, his work has centered on the role of electronic commerce in the definition of strategies and performance in supply chain management and service operations and on the implementation of decisions involving information systems and inventory management.

He is a globally recognized expert in the field of supply chain management, with business school appointments at Catholic University of Portugal, Korea University, UIBE - China, and the University of Los Andes - Colombia. For his accomplishments during and after his doctoral program, the University of Maryland awarded Professor Rabinovich the Frank T. Paine Doctoral Award for Academic Achievement in 2001 and the Allan N. Nash Outstanding Doctoral Alumni Award in 2014. During his academic career, Professor Rabinovich has received fellowships from the Institute of Supply Management (ISM) and funding from the National Science Foundation (NSF). He has published over 30 articles in Decision Sciences, the Journal of Business Logistics, the Journal of Operations Management, Production and Operations Management, and other top academic journals. His articles have received awards and recognitions for their contributions at journals such as Decision Sciences, the Journal of Business Logistics, the Journal of Operations Management, and the Journal of Service Research and at conferences sponsored by the Council of Supply Chain Management Professionals (CSCMP) and the Decision Sciences Institute (DSI).

A key aspect of Professor Rabinovich’s research has been its practical applicability. He has worked with companies such as Baker and Taylor, Cartbound, Cooking.com, Dollar Tree, eBags.com, FedEx, Nexxus, PetSmart, Relay Foods, Shamrock Foods, and Twitter. In 2011, he wrote a book that presents managerial insights from his research (Internet Retail Operations: Integrating Theory and Practice for Managers, Taylor & Francis). The book will be translated into Mandarin for publication in China in 2015. He has also had the opportunity to write articles for renowned management publications, such as MIT Sloan Management Review and UC Berkley’s California Management Review, and write case studies that have been used by faculty in courses at the Darden School of Business (University of Virginia) and the Carlson School of Management (University of Minnesota).

Academic Positions

Arizona State University: 2001-present. 

Career Awards

Nash Outstanding Doctoral Alumni Award, University of Maryland, 2014;  Finalist Best Paper Award, Journal of Operations Management, 2012; Best Paper Award Journal of Service Research, 2010; Finalist Best Paper Award Journal of Operations Management, 2007; Finalist Best Paper Award Decision Sciences Journal, 2007; Dean’s Council of 100 Distinguished Scholar, W. P. Carey School of Business, Arizona State University, 2007; Dean's Award of Excellence Summer Research Grant, W. P. Carey School of Business, Arizona State University, 2006; E. Grosvenor Plowman Award for Best Paper, Council of Supply Chain Management Professionals' Annual Conference, 2005; Senior Researcher Fellowship, Institute for Supply Management, 2004.

Professional Leadership

Associate Editor, Journal of Operations Management, 2003-present;Associate Editor, Decision Sciences, 2007-present; Associate Editor, Journal of Business Logistics, 2010-present; Associate Editor, Journal of Supply Chain Management, 2006-Present

Representative Publications

Rao, S.; Rabinovich, E.; Raju, D. “The Role of Physical Distribution Services as Determinants of Product Returns in Internet Retailing.” Journal of Operations Management (Forthcoming, Accepted on 06/25/14)

Sousa, R.; Amorim, M.; Rabinovich, E.; Sodero, A.* “Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter?” Decision Sciences (Forthcoming, Accepted on 01/30/14)

Sodero, A.; Rabinovich, E.; Sinha, R. (2013) “Drivers and Outcomes of Adoption of Open Standards Information Systems in High-Technology Supply Chains.” Journal of Operations Management 31, No. 6, 330-344

Kull, T.; Barratt, M.; Sodero, A.; Rabinovich, E. (2013) “Investigating the Effects of Daily Inventory Record Inaccuracy in Multichannel Retailing.” Journal of Business Logistics 34, No. 3, 189-208.

Rabinovich, E.; Sinha, R.; Laseter, T.M. (2011), “Unlimited Shelf Space in Internet Supply Chains: Treasure Trove or Wasteland?” Journal of Operations Management 29, No. 4, 305-317 [2012 Best Paper Finalist, Journal of Operations Management] 

Mollenkopf, D.A.; Rabinovich, E.; Laseter, T.M.; Boyer, K.K. (2007), “Managing Internet Product Returns: A Focus on Effective Service Operations.” Decision Sciences 38, No. 2, 215-250 [2008 Best Paper Finalist, Decision Sciences]

Rabinovich, E. (2007), “Linking E-Service Quality and Markups: The Role of Imperfect Information in the Supply Chain.” Journal of Operations Management 25, No. 1, 14-41. [2008 Best Paper Finalist, Journal of Operations Management]



ASU is a tier 1 research university and W. P. Carey is proud of its strong tradition of teaching and classroom excellence. Our students directly benefit from the research and theories our faculty brings into the classroom. Below is a list of courses being taught during the current semester by this faculty member. Click a course to view it in the ASU course catalog.

SCM 541 - Logistics in the Supply Chain
Critical issues for customer perception of supply chain performance, including inventory planning, transportation, warehousing, information technology, and integrated logistics service.

SCM 791 - Seminar
A small class emphasizing discussion, presentations by students, and written research papers.

W. P. Carey School of Business

400 E. Lemon St.
Tempe, AZ 85287