W. P. Carey School of Business
W. P. Carey School of Business

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Raghu T. Santanam

Department Chair
Information Systems

McCord Chair in Business
Information Systems

Information Systems

Office:BA 301C
Mailing Address:
Main Campus
PO BOX 874606
Tempe, AZ 85287-4606

Phone: 480-965-8977
Fax: 480-727-0881
Email: raghu.santanam@asu.edu
Raghu T. Santanam

View Vita

Personal Website


PhD –             Management Information Systems, State University of New York, Buffalo.

Master’s –       Computer Science, State University of New York, Buffalo

                      Industrial Management, Indian Institute of Technology, Madras.

Bachelor’s –    Electronics and Communications Engineering, University of Mysore.

Current Projects

Spaulding, T., Furukawa, M., Raghu, T. S., “A Model of Process-Based Automation: Evidence from the Healthcare industry.

Lee, Gunwoong, Raghu, T. S., and Park, S. H., “Do App Product Descriptions Matter? Evidence from Mobile Apps Store Markets.”

Furukawa, M., Raghu, T. S., and Shao, B., “Should Hospitals Mandate the Use of CPOE Systems?”

Baird, A., Raghu, T. S., Rai, A., “Toward a Theory of Persuasive Design for Consumer IS Artifact Markets.”

Academic Positions
Arizona State University: 1998-present. Previous Appointments: State University of New York at Buffalo

Career and Professional Awards; Teaching Awards
Outstanding Teaching Award MBA and Graduate Business, 2012; Associate Editor of the Year Award, Information Systems Research, 2011; Faculty Research Award (joint with Ajay Vinze), IBM Research, 2007; Faculty Research Award (joint with Ajay Vinze), IBM Research, 2005-2006; Nominated for J. W. Teets Outstanding Teaching Award, 2002

Professional Leadership
Senior Editor: Information Systems Research, Decision Support Systems; Guest Senior Editor: MIS Quarterly, Journal of the Association for Information Systems.

Corporate and Public Sector Leadership
2012- Visiting Scientist, Center for the Science of Healthcare Delivery, Mayo Clinic, Arizona; Associate Consultant, Citicorp, Bangalore, India, 1993-1994; Systems Engineer, Wipro Systems Ltd., Bangalore, India, 1990-1992

Representative Publications

Raghu, T. S., Machado, F., Sainam, P., Sinha, R. K., “Software Piracy in the Presence of Open Source Alternatives.” Journal of the Association for Information Systems (forthcoming).

Schwartz, A. J., Fraser, J. F., Shannon, A., Jackson, N., Raghu, T. S., “Patient Perception of Value in Bundled Payments for Total Joint Arthroplasty,” The Journal of Arthoplasty (forthcoming).

Baird, A., Miller C., Raghu, T. S., Sinha, R. K., “Product Line Extension in Consumer Software Markets in the Presence of Free Alternatives.” Information Systems Research, 2016, 27(2):282-301.

Freeze, R., Raghu, T. S., Vinze, A., “Living with Multiple Sclerosis: Lifestyle Decisions Based on Patient Historical Data,” Annals of Information Systems, Vol 19, 2016, 51-71.

Yu-Hui Chang, Julia A. Files, Keith A. Frey, Juliana M. Kling, Jo Knatz, Lisa N. Kransdorf, Allan Marcus, Anita P. Mayer, T.S. Raghu, Suneela Vegunta. Reproductive Life Planning: What College Students Know and Believe. Maternal and Child Health Journal (forthcoming).

Haider A., Raghu, T. S., Tyson, M., Humphreys, M., “The informed Patient: An Analysis of Information Seeking Behavior and Surgical Outcomes Among Men with Benign Prostatic Hyperplasia.” American Journal of Men’s Health (forthcoming).

Miranda, R., Glenn, S., Leighton, J. A., Pasha, S., Gurudu, S., Teaford, H., Mertz, L., Lee, H., Johnson, M., Raghu, T. S., “Using Hybrid Change Strategies to Improve Patient Experience in Outpatient Specialty Care.” Journal of Healthcare Management, 2015, 60(5), pp. 363-376.

T. S. Raghu, Keith Frey, Yu-Hui Chang, Meng-Ru Cheng, M.S., Sharon Freimund, Asha Patel, “Using secure messaging to update medications list in ambulatory care setting.” International Journal of Medical Informatics, 2015, 84(10), 754-762.

ASU is a tier 1 research university and W. P. Carey is proud of its strong tradition of teaching and classroom excellence. Our students directly benefit from the research and theories our faculty brings into the classroom. Below is a list of courses being taught during the current semester by this faculty member. Click a course to view it in the ASU course catalog.

CIS 484 - Internship
Structured practical experience following a contract or plan, supervised by faculty and practitioners.

CIS 493 - Honors Thesis
Supervised research or creative activity focused on preparation and completion of an undergraduate honors thesis or creative project.

CIS 499 - Individualized Instruction
Provides an opportunity for original study or investigation in the major or field of specialization on an individual and more autonomous basis. Neither a substitute for a catalog course nor a means of taking a catalog course on an individual basis. Requires application well in advance of regular registration with the student's advisor, the advisor's signature, and approval by both the instructor with whom the student will work and the chair of the department offering the course.

CIS 790 - Reading and Conference
Independent study in which a student meets regularly with a faculty member to discuss assignments. Course may include such assignments as intensive reading in a specialized area, writing a synthesis of literature on a specified topic, or writing a literature review of a topic.

CIS 791 - Seminar
A small class emphasizing discussion, presentations by students, and written research papers.

CIS 792 - Research
Independent study in which a student, under the supervision of a faculty member, conducts research that is expected to lead to a specific project such as a dissertation, report, or publication. Assignments might include data collection, experimental work, data analysis, or preparation of a manuscript.

CIS 795 - Continuing Registration
Used in situations where registration is necessary but where credit is not needed. Replaces arbitrary enrollment in reading and conference, research, thesis, dissertation, etc. Used by students when taking comprehensive examinations, defending theses or dissertations, or fulfilling the continuous enrollment requirement in doctoral programs. Credit is not awarded, and no grade is assigned.

CIS 799 - Dissertation
Supervised research focused on preparation of dissertation, including literature review, research, data collection and analysis, and writing.

W. P. Carey School of Business

400 E. Lemon St.
Tempe, AZ 85287